Digital Engagement Specialist
Job no: 498510
Work type: 38 HOUR WK - NOT ROSTERED
Location: SUNSHINE COAST
About the company
Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drives our success. You can become a part of our success story.
About the role
An exciting opportunity has risen for a Digital Engagement Specialist within our Marketing Department. Reporting to the Head of Rewards & Partnerships, you will work closely with the broader Marketing and IT teams and be involved in a variety of ongoing innovative projects. It will be your responsibility to conceptualise, manage and implement customer communications, and maximise engagement via digital channels.
- Proactively seek ways to deliver tailored customer communications that will add value and improve customer experience and engagement
- Analyse customer data to proactively identify opportunities to deliver tailored communications to specific audience segments
- Work with our team to ideate and implement program improvements from customer, business and partner points of view and liaise with IT to test and implement approved ideas.
- Brief, build and test communication pieces (including eDM’s, in app notifications, in app messages, website and other functions)
- Deliver timely and accurate reports to inform KPI achievement, promotion results and partner reviews
Skills & Experience
- Bachelor’s Degree in Marketing or Business (or equivalent work experience)
- 4 years’ experience in Marketing communications role with digital communications exposure (Braze Experience or equivalent highly regarded)
- Strong problem-solving skills
- Attention to detail, clear communication both written and verbal
- Strong data and analytical skills (both customer and performance data)
Culture & Benefits
We are well known for our awesome culture and working environment. With a casual dress code, award winning health and wellbeing program, awesome Sunshine Coast location and culture of high-performance our people love coming to work every day!
How to Apply
If you are ready to begin your career with us, please "APPLY NOW"
Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time
Back to search results Apply now Refer a friend