Call Centre Roles NZ
Job no: 499978
Work type: 38 HOUR WK - ROSTERED
Location: AUCKLAND NZ
Categories: Sales, Claims, Customer Service
At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. 12 years later and we're still looking out for ways to be better.
One of the main differences we have over our competition is our awesome customer service. And that comes down to the kind of people we employ. We like great personalities, people not afraid to be themselves, and who believe that hard work should be well rewarded. Sounds a bit like you? We are now looking for some new stars to join our team.
What will you do?
- Assist our customers with general enquires
- Listen to customer needs and identify opportunities
- Deliver awesome service on every phone call
What do you need to apply?
- A passion for providing an exceptional customer experience
- Outstanding communication skills
- The drive to excel
- Adaptability and willingness to learn
- Confidence and a positive attitude
What might help your application?
- Able to work rostered hours
- Previous experience exceeding targets/KPIs
- Demonstrated ability to problem solve with customers
What will you get in return?
- Salary + an incentive component!
- Fully paid induction training + ongoing training opportunities
- Fun & high performance culture
- Work from home
- Career progression opportunities – our philosophy is to promote internally
- Loads of employee benefits through our award winning Yourlife program!
For a career that’s great from day one and gives you plenty of opportunities for growth, choose Youi. If you are ready to begin your career with us, please "APPLY NOW".
Advertised: New Zealand Standard Time
Applications close: New Zealand Standard Time
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