Purpose of the role 

This role provides strategic and operational P&C expertise, acting as a trusted advisor to leaders and employees. As the key link between P&C and the business, it drives initiatives that enhance performance, productivity, engagement, and culture.

Key priorities 

• Support leadership development and provide advice on the management and resolution on complex people matters.
• End to end management and administration of people case management, including incapacity matters, conduct and performance, workplace investigations, change management and organisational redesign programs.
• Collaborate with broader P&C teams, and contribute to initiatives and projects to drive engagement, wellbeing, and inclusion initiatives to strengthen culture and employee experience.
• Collaborate across the P&C team to streamline and continuously improve processes and deliver people-focused solutions
• Support strategic workforce planning, succession planning, identifying and developing future talent needs.
• Advise leaders on people management, employment law, and policy best practices.
• Contribute to future-ready reward, learning, and development strategies.
• Promote a strong risk, safety, and compliance culture across the business.

About you 
Experience & Knowledge:

• 5+ years’ experience as a P&C Business Partner or in a similar advisory role.
• Bachelor’s degree in Human Resources or a related field (preferred)
• Strong knowledge of contemporary P&C practices, principles, and employment legislation.
• Excellent communication, coaching, and conflict resolution skills.
• Proven ability to influence and build trusted relationships across all levels.
• Commercial mindset with strong analytical and problem-solving capability.
• Skilled in using data and insights to inform people decisions.
• Adaptable, creative, and comfortable working in a fast-paced environment.
• Experience in Financial Services is an advantage but not essential.

Ways of working 

Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays.

Head Quarters, Sippy Downs, Sunshine Coast:
Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below!

Why Youi?

At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us!

• Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
• Wellbeing – Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
• Financial Perks – 15% insurance discount, retail deals, and financial wellbeing & health insurance consults.
• Career Growth – Career progression and paid study leave.

As a Circle Back Initiative member, we commit to respond to every application.

* Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers. *