Head of Compliance 

About the role 

As a key member of the Enterprise Risk, Compliance, and Assurance (ERCA) leadership team, the Head of Compliance plays a key role to ensure that Youi complies with all relevant legislation, regulations, and industry standards. 

You will lead a team to enhance our Compliance Management Framework, manage breach reporting, the obligations register, and collaborate with Legal and other stakeholders to keep obligations current and properly implemented. Your role includes raising compliance awareness, overseeing assurance activities, and engaging with Executive and senior leaders on compliance matters. You’ll also handle specific projects as needed. 

In this position, you’ll act as Youi’s Privacy Officer, working with Legal Counsel on privacy issues, and oversee our licence obligations. 

As a leader, you will drive compliance strategy and priorities, reporting to the Chief Risk Officer and working closely with the ERCA team to support business growth.  

To succeed, you’ll need strong leadership and influencing skills, experience in compliance within the insurance industry, and a background as a Head of Department within Financial Services. 

Ways of working 

This role requires being in the office with the Compliance team at our Sunshine Coast HQ from Tuesday to Thursday each week. We’re eager to connect with candidates who can meet this commitment. 

Key priorities 

• Lead and develop the Compliance team, fostering their growth and ensuring alignment with ERCA objectives. 

• Drive the implementation of the Group’s risk and compliance frameworks, collaborating with Legal on regulatory impacts. 

• Work closely with management to shape effective compliance strategies, addressing issues across the organisation. 

• Oversee regulatory responses, manage the compliance obligations register, breach reporting, and ensure timely completion of compliance projects. 

• Provide strategic input on compliance training, policies, and incident management to support a strong risk culture. 

• Deliver comprehensive compliance reports and thought leadership on regulatory changes to senior leadership and the Board. 

• Champion a culture of compliance, integrating it into business decisions and ensuring the organisation stays ahead of emerging risks. 

About you 

• Bachelor’s degree in accounting, business administration, finance, law, actuarial science, risk management or a related discipline.  

• MBA or a master’s degree in any of the above fields (preferred).  

• Experience in a Compliance role within Financial Services (10+ years is a general indicator).  

• In-depth knowledge of Australian legislation and regulations that apply to a regulated general insurance entity. 

• Familiarity with Enterprise Risk Management (ERM) principles and compliance frameworks. 

• Understanding of the financial services sector, especially the general insurance market and products. 

• Strong leadership and people management abilities. 

• Excellent communication skills, both written and verbal. 

• Exceptional attention to detail and proofreading skills. 

• Effective time management, multitasking, and prioritisation to meet deadlines. 

• Strong interpersonal skills with a commercially minded approach. 

• High integrity and professional accountability. 

• Adaptability to change in a dynamic environment. 

• Proactive in identifying risks and opportunities. 

• Commitment to maintaining relevant knowledge, skills, and qualifications. 

How to apply 

We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at youi.com.au and click "APPLY NOW" to take that next step.  

Youi is a part of the Circle Back Initiative, and we commit to responding to every application via our Talent Management Software. 

Our Internal Talent Acquisition team exclusively manages all hiring processes, and we do not accept unsolicited resumes directed to hiring managers. 

About Youi 

At Youi, we believe in challenging to the status quo. We're not your typical insurance company - and that extends to how we sell insurance and hire our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels. 

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that truly sets us apart.