About the role 

Youi is a fast-paced, tech-driven insurance company focused on in-house software solutions and cloud modernisation.

As a Site Reliability Engineer, you’ll work within a developer-centric platform engineering team, improving developer experience and accelerating value delivery. Collaborating with multiple technology teams, you’ll help build a high-performing platform while embracing Agile practices and Youi’s core values of service, innovation, and collaboration.

Ways of working 

This position can be located at our headquarters on the Sunshine Coast, or at our offices in Fortitude Valley.

We operate with a hybrid approach, requiring office presence from Tuesday to Thursday on location, while offering the flexibility to work remotely on Mondays and Fridays. 

Key priorities 

• Manage & Monitor Cloud Infrastructure – Ensure availability, reliability, security, and performance of platform-level applications.
• Incident Prevention & Response – Proactively minimize incidents, document manual actions for automation, and resolve issues within SLAs.
• Collaboration & Support – Work with Platform, DevOps, and Software Engineering teams to optimize monitoring, CI/CD, IaC, and reliability best practices.
• Automation & Modernization – Design and implement scalable cloud solutions, promote Chaos Engineering, and enhance deployment strategies.
• Documentation & Knowledge Sharing – Maintain clear documentation for self-service use and contribute to platform priorities.
• Workplace Health & Safety (WHS) – Adhere to WHS policies to maintain a safe work environment.
  
  

About you 

Qualifications:

• Bachelor's or Master's in Computer Science, Software Engineering, or related field.
• Cloud certification (Azure preferred).

Experience & Skills:

• Proven SRE experience with a cloud-native focus.
• Strong knowledge of AWS, Azure, or Google Cloud and related services.
• Expertise in cloud-native architectures, microservices, Kubernetes, and serverless computing.
• Experience with monitoring tools (New Relic, DataDog, Splunk).
• Proficiency in Linux CLI tools (Git, Docker) and scripting (Python, Bash, Ruby).
• Strong problem-solving, analytical, and communication skills.
• Familiarity with security and compliance best practices in cloud environments.

Qualities & Commitments:

• Thrives in fast-paced, evolving environments.
• High integrity, accountability, and leadership skills.
• Ability to operationalize innovation and handle complexity.
• Strong strategic thinking and communication skills.
  
  

How to apply 

We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at youi.com.au and click "APPLY NOW" to take that next step. 

Youi is a part of the Circle Back Initiative, and we commit to responding to every application via our Talent Management Software. Our Internal Talent Acquisition team exclusively manages all hiring processes, and we do not accept unsolicited resumes directed to hiring managers. 

About Youi 

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 2,300 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels. 

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that makes us truly stand out. 

Our company values reflect this - we are a dynamic, human-focused, honest, and passionate team who provides awesome service to our customers. We recognise and value the contributions of each team member to our culture and success. 

At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.