Purpose of the role 

The Payroll Administrator will be responsible for accuracy of the day-to-day aspects of payroll processing and administration

Key priorities 

• Process payroll accurately and on time, including leave management and reporting.
• Maintain data integrity through quality control and accurate record-keeping.
• Deliver excellent service while fostering teamwork and strong business relationships.
• Support payroll process improvements and efficiency initiatives.
• Ensure compliance with wage adjustments, deductions, and terminations.
• Identify and report risks while ensuring adherence to safety policies.
• Promote a strong risk culture within the team and organization.
• Drive operational improvements while upholding company values and culture.

About you 
Experience & Knowledge:

Qualifications:

• 1+ years of payroll experience.
• Progress towards or completion of a relevant payroll qualification. (Desirable)
• Familiarity with commission/performance-based payroll.
• Knowledge of Australian employment legislation (tax, superannuation, leave entitlements).
• Proficiency in payroll systems (ideally Chris21), MS Office, and ability to learn new software.
• Understanding of Industrial Acts, Superannuation Legislation, Awards, and Agreements.
• High integrity and confidentiality.
• Strong interpersonal and written communication skills.
• Attention to detail, initiative, and analytical ability.

Ways of working 

Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays.

• Head Quarters, Sippy Downs, Sunshine Coast:
  Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below!

Why Youi?

At Youi, we challenge the norm—in both insurance and hiring. With 2,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us!

• Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
• Wellbeing – Free fitness classes, USC pool access, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
• Financial Perks – 15% insurance discount, retail deals, free footy tickets, and home loan & health insurance consults.
• Growth & Recognition – Career progression, paid study leave, and an award-winning reward & recognition program.

As a Circle Back Initiative member, we commit to respond to every application.

* Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers.