Purpose of the role - 12-month fixed term contract.

Create and deliver compelling, data-driven communications to strengthen consumer engagement and trust in the Youi brand, working collaboratively with stakeholders.

Key priorities 

• Develop integrated marketing communications plans across advertising, content, and customer engagement.
• Drive marketing communications to success by delivering against strategic objectives aligned to business goals.
• Support planning and go-to-market strategies, collaborating with key stakeholders.
• Use data-driven insights to enhance communication strategies and campaign effectiveness.
• Write clear, compelling briefs that align with business objectives and customer needs.
• Coordinate execution across owned, earned, and paid channels, ensuring seamless collaboration.
• Live and promote Youi’s values of Awesome Service, Dynamic, Honest, Human, Passionate, and Recognition.

About you 
Experience & Knowledge:

• Tertiary qualification in marketing and/or communications.
• 4+ years' experience in marketing, communications, digital, or media agencies.
• Proven success in delivering integrated communications campaigns across multiple platforms.
• Strong understanding of media channels, digital/social platforms, and consumer behavior trends in Australia.
• Experience with customer engagement platforms (e.g., Microsoft Customer Insights, Braze) and data analysis.
• Excellent written, presentation, and storytelling skills.
• Project management experience and ability to drive brand and business outcomes.

Ways of working 

Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays.

• Head Quarters, Sippy Downs, Sunshine Coast:
  Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below!

Why Youi?

At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us!

• Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
• Wellbeing – Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
• Financial Perks – 15% insurance discount, retail deals, free footy tickets, and  financial wellbeing & health insurance consults.
• Growth & Recognition – Career progression, paid study leave, and an award-winning reward & recognition program.

As a Circle Back Initiative member, we commit to respond to every application.

* Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers.