Join Youi as a Desktop Home Assessor and become part of a dynamic team dedicated to delivering exceptional Home claims experiences.

We are looking for individuals who enjoy learning and are enthusiastic about mastering new technology. Your ability to quickly pick up new systems will be important in this role. Key to success in this role is building strong relationships with our repairer network and support our customers when they need it most.

About the Role:

• Location: Silverwater NSW
• Roster: Monday to Friday – Office Based
• Focus: Desktop assessments across various states

Key Responsibilities:

• Assess property damage, validate claims, and estimate repair costs
• Approve repairs or replacements using competitive quotes
• Manage complaints, organise follow-ups, and maintain strong service provider relationships
• Meet targets for repair time, cost, and customer satisfaction, while following safety guidelines

About You

• Trade qualification with at least 4 years post trade qualification
• Alternatively, a Diploma in Loss adjusting or Assessing or Cert IV in Loss adjusting or Assessing
• Estimating or previous Assessing experience will be high regarded
• Tech-savvy and enjoy learning new systems

• A solid understanding of insurance claim processes and building terminology

What Youi Can Offer You:

• 22 Days Annual Leave, plus volunteer leave and Yearly Salary Reviews
• Career progression opportunities – we believe in promoting from within
• Ongoing career development
• Excellent Restaurants and Shopping nearby 
• End of trip facilities including towel service 
• Great Public Transport links 
• Casual Dress code
• Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
• Discounted Insurance Products
• Great Work Life Balance
• Discounted Gym memberships through Fitness Passport 

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 2400 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

If you want a career that lets you be yourself and rewards your hard work, Think Youi