Marketing Operations Manager

About the role

Join our dynamic team at Youi and take on a key role where you'll be instrumental in shepherding the program of work and resources across Youi’s in-house Marketing department. You'll lead a small but mighty team, guiding them to executing execute best-in-class operations processes and program management approaches for the broader marketing department. From refining processes to ensuring seamless campaign delivery, contract management, risk, and compliance, you'll be the linchpin that keeps our department focused and on track.

This isn't just any job – it's a newly created opportunity where you'll have the chance to make a real impact from day one. We're seeking someone with exceptional organisational skills, impeccable communication, and a proactive ‘can-do’ attitude to join our highly motivated team. Your proven track record in marketing operations will be invaluable as you navigate this exciting role.

But that's not all – you'll also have the chance to be part of something bigger. Joining our team means becoming part of a well-known challenger brand providing Australians with a better insurance alternative. Here, you'll be surrounded by high-performing individuals who thrive in our positive, fast-paced, and fun-loving culture.

So, if you're ready to make a difference in an exciting environment, we want to hear from you.

Key priorities:

• Support the Marketing Senior Leadership Team (SLT) in implementing departmental goals and plans, ensuring alignment with broader business strategy.
• Supervise Marketing work plans, campaign schedules, and budgeting, collaborating with Finance and ensuring adherence to deadlines.
• Maintain oversight of contracts and procurement processes, optimising efficiency, and monitoring supplier performance.
• Streamline processes, enhance speed to market, and drive adoption of marketing platforms.
• Foster continuous improvement and stakeholder collaboration, addressing key issues and managing change.
• Lead initiatives for marketing risk management, compliance, and governance, supporting Legal as needed.
• Mentor and guide team members, fostering a culture of accountability and transparency.

Ways of Working

This role provides a hybrid setup, based at our Sunshine Coast headquarters, allowing for remote work on Mondays and Fridays if desired.

About you

• Bachelor's degree in Business Management or equivalent TAFE Diploma, or relevant industry expertise.
• Experience in effectively leading Marketing operations (7+ years is a general indicator).
• Demonstrated comprehension of Marketing's impact on business success.
• Proven track record in Project Management.
• Experience in overseeing risk, compliance, and governance in a regulated sector.
• Extensive background in developing Marketing processes and managing operations.
• Excellent presentation and communication skills, both verbal and written.
• Inspiring and motivating leadership style.
• Capable of uniting team members and stakeholders across functions to achieve shared goals.
• Meticulous attention to detail, with the ability to thrive under pressure and meet tight deadlines.
• Results-driven and focused, adept at managing multiple priorities concurrently.
• Commercially astute and data-driven, adept at identifying and implementing continuous improvement opportunities.

How to apply

We would love the opportunity to get to know you better, but we know it works both ways. Get to know a little more about us at youi.com.au and click "APPLY NOW" to take that next step. 

Youi is a part of the Circle Back Initiative, and we commit to responding to every application via our Talent Management Software.

Our Internal Talent Acquisition team exclusively manages all hiring processes, and we do not accept unsolicited resumes directed to hiring managers.

About Youi

At Youi, we believe in challenging to the status quo. We're not your typical insurance company - and that extends to how we sell insurance and hire our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that truly sets us apart.

Our company values – being dynamic, human-focused, awesome service, honest, and passionate – guide everything we do. We recognise and value the contributions of each team member to our culture and success.

At Youi, we're unafraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.